Legal notice

Seller

AREth

Responsible Representative

Mitsuhiro Nagasaka

Address

#302, 7-9-18 Hiyoshi, Kohoku-ku, Yokohama, Kanagawa, Japan

Phone Number

045-620-0315

Email Address

onlinestore@areth.jp

Support Hours

Inquiries are accepted by email or through the contact form.

Response hours: Weekdays 10:00–17:00, excluding Saturdays, Sundays, and public holidays.

Sales Price

Prices are based on the prices displayed on each product page.

All displayed prices include tax.

Shipping Fees

Shipping fees vary depending on the delivery area and order details. Please check the shipping fee displayed at checkout.

Additional Fees Other Than Product Price

Additional fees required other than the product price: shipping fees and any applicable payment processing fees.

Shipping fees are displayed in the Shipping Policy or at checkout.

Delivery Period

Orders are usually shipped within 2–5 business days after the order has been confirmed. Delivery times vary depending on the delivery area.

Payment Methods and Timing

You may use credit cards, Shop Pay, Apple Pay, Google Pay, PayPal, and other payment methods displayed at checkout.

Payment timing: Payment will be finalized when the order is confirmed.

Return Period

Please contact us through the contact form or by email within 7 days after receiving the item if you wish to return or exchange it.

Returns and exchanges are accepted only for unused items. Used items, items with stains or damage, and items with missing boxes or accessories are not eligible.

Refund Policy

Please contact us through the contact form or by email within 7 days after receiving the item if you wish to return or exchange it.

Returns or size exchanges are accepted only for unused items.

Used items, items worn outdoors, items with stains or damage, and items with missing or damaged boxes, tags, or accessories are not eligible for return or exchange.

For returns due to customer convenience, the return shipping fee will be the responsibility of the customer.

For size exchanges, both the return shipping fee and the reshipping fee will be the responsibility of the customer.

The outer box is packaging material intended to protect the product. Therefore, returns or exchanges cannot be accepted solely due to scratches, dents, tears, or other damage to the outer box that occurred during shipping. However, this does not apply if the product itself is damaged or soiled.

Refunds will be issued to the original payment method after we have inspected the returned item.

In the case of a defective item or incorrect shipment, we will cover the cost of the return or exchange.

Return Shipping Policy

For returns or exchanges due to customer convenience, the return shipping fee will be the responsibility of the customer.

For size exchanges, both the return shipping fee and the reshipping fee will be the responsibility of the customer.

Returns or exchanges without prior notice will not be accepted.

In the case of a defective item or incorrect shipment, we will handle the return or exchange at our expense.